To ensure the security of your personal details we encrypt your information during transmission with 256 bit SSL (Secure Socket Layer) encryption over the most secure transmission protocol TLS 1.2.
When you make a payment on our website we do not see your payment card details, your payment information is processed securely by SagePay or PayPal depending on which option you select when placing your order - this ensures the ultimate security of your debit or credit card details.
Credit and debit card payments for the full amount of your purchases are collected at the time of ordering, irrespective of when the goods are to be despatched. We do this to avoid problems of cards no longer being valid at the date of delivery and to reduce administration costs when orders are fulfilled in stages (and so saving you money in the longer term). Should any items not be available we will credit your account.
Your card statements will show any payments processed as received by Nematodes Direct Ltd.