To ensure the security of your personal details we encrypt your information during transmission SSL (Secure Socket Layer) encryption over the most secure transmission protocol TLS 1.2. Your card statement will show payment processed by Nematodes Direct Ltd.
When you make a payment on our website we do not see your payment details, your payment information is processed securely by Stripe/Global Payments - this ensures the ultimate security of your debit or credit card details.
We are sorry but we are no longer able to accept payment by PayPal due to their excessively high payment processing fees.
Payment for the full amount of your purchase(s) are collected at the time of ordering, irrespective of when the goods are to be despatched. We do this to avoid problems of cards no longer being valid at the date of delivery and to reduce administration costs when orders are fulfilled in stages (and so saving you money in the longer term). Should any items not be available we will credit your account.